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外来患者満足度調査
http://hdl.handle.net/10091/14937
41c98523-ecd2-42a4-8030-0c0ea78c4c8e
| 名前 / ファイル | ライセンス | アクション | |
|---|---|---|---|
Nurshing_Research28-01-04.pdf (411.7 kB)
|
|
| Item type | 紀要論文 / Departmental Bulletin Paper(1) | |||||
|---|---|---|---|---|---|---|
| 公開日 | 2012-03-19 | |||||
| タイトル | ||||||
| タイトル | 外来患者満足度調査 | |||||
| 言語 | ||||||
| 言語 | jpn | |||||
| キーワード | ||||||
| 主題 | 外来患者 | |||||
| キーワード | ||||||
| 主題 | 満足度 | |||||
| キーワード | ||||||
| 主題 | 医療の評価 | |||||
| キーワード | ||||||
| 主題 | 主觀的評価 | |||||
| 資源タイプ | ||||||
| 資源 | http://purl.org/coar/resource_type/c_6501 | |||||
| タイプ | departmental bulletin paper | |||||
| その他（別言語等）のタイトル | ||||||
| その他のタイトル | A Survey of Satisfaction of the Out Patient Department Patients | |||||
| 著者 |
三井, 貞代
× 三井, 貞代× 丸山, ひさみ× 西澤, 尊子× 西瀬, 領子× 根本, 三代子× 沼田, 裕子× 島田, 真理子 |
|||||
| 出版者 | ||||||
| 出版者 | 信州大学医学部附属病院看護部 | |||||
| 引用 | ||||||
| 内容記述タイプ | Other | |||||
| 内容記述 | 信州大学医学部附属病院看護研究集録 28(1): 26-33(1999) | |||||
| 書誌情報 |
信州大学医学部附属病院看護研究集録 巻 28, 号 1, p. 26-33, 発行日 1999-03 |
|||||
| 抄録 | ||||||
| 内容記述タイプ | Abstract | |||||
| 内容記述 | 医療に対する満足度の評価は,病院経営の効率化や患者を尊重した医療サービスの改善を行ううえで,近年ますます重要性が認知されつつある。今回,患者に満足してもらえる医療を提供するために患者のニーズを把握し医療の質を高めることを目的に,外来患者の満足度調査を行い,問題点を明確にした。その結果以下のことが,明らかになった。1) 医師および病院に対する満足度や継続受診意志は「医療効果の自覚」「医師の専心と思いやり」「巷間の評判」と有意な関係を示した。2) 満足度の低い傾向があったのは,性別では女性,予約の有無では無い人,年齢層では20～40代の若い層であった。3) 看護婦については患者の状態の把握の項目が満足度が低い傾向であった。4) 医師については,病状や治療について納得いく説明の項目が満足度が低い傾向であった。5) アクセス,建物の快適性については満足度は低い傾向であった。 | |||||
| 資源タイプ（コンテンツの種類） | ||||||
| 内容記述タイプ | Other | |||||
| 内容記述 | Article | |||||
| ISSN | ||||||
| 収録物識別子タイプ | ISSN | |||||
| 収録物識別子 | 1343-3059 | |||||
| 書誌レコードID | ||||||
| 収録物識別子タイプ | NCID | |||||
| 収録物識別子 | AA11387338 | |||||
